Real stories
from real customers

We had three companies quote our new garage door. Nova wasn't the cheapest but they were the only one who actually measured the opening and discussed material options. The install looks gorgeous and the door is so quiet.

My car was trapped in the garage with a broken cable. Called at 7 AM and they had someone here by 8:30. Replaced both cables for safety, tested everything. Total ended up $40 less than the original quote because the job went smoother. Refreshing.

Use them annually for tune-ups. They actually do the maintenance — adjust the springs, lubricate everything, check sensors, test the safety reverse. Other places just glance at it and charge you. Nova is the real deal.

Backed into my garage door while distracted. Nova came same day, straightened the tracks, replaced two panels and a damaged roller. Door works like new. The tech was kind enough NOT to lecture me about it.

Installed two commercial sectional doors at our warehouse. They came on a Sunday to minimize business disruption. Doors have been operating perfectly for over a year. Their commercial team really knows what they're doing.

Installed beautiful carriage-style doors on our historic row house. The team coordinated with our HOA and got the design approved before scheduling. Attention to detail was exceptional. Couldn't be happier.

Good service overall. Took a little longer to schedule than I'd hoped (3 days), but once they arrived the work was excellent. Fair pricing and they cleaned up after themselves. Would call again.

Wanted a smart opener compatible with HomeKit. The tech spent extra time helping me get it set up properly and showed me how to share access with family members. Going above and beyond.

Our garage shares a wall with our home office. Replaced the old uninsulated steel door with a triple-layer insulated unit. The temperature difference and noise reduction is dramatic. Quote was upfront and final price matched exactly.

Both torsion springs broke within a week of each other. Nova replaced them both and a few other worn parts. They explained that doing both is standard safety practice. Very transparent about why each thing needed doing.

Cable snapped late Sunday night. Made me realize how dependent we are on garage doors. Called Monday at 7 AM, tech arrived by 9, fixed both cables and tightened everything else. Out the door under $300.

Signed up for their quarterly maintenance plan. They come automatically and email a brief report after each visit. Set-and-forget, exactly what I wanted as a busy professional.

Replaced a commercial rollup door for our auto shop. Installed in one day, looks great and operates smoothly. Their team is professional, punctual, and reasonably priced. Highly recommended for any business.